• Terms & Conditions

1. Introduction

Welcome to Soulistic Life LLC ("Company," "we," "our," or "us"). By accessing our services, including our coaching programs, group sessions, and membership content at www.thesoulisticlife.com, you agree to these Terms and Conditions.

2. Services Description

We provide the following services:

  • One-on-one health coaching sessions

  • Group coaching programs

  • Monthly membership content and support

  • Digital wellness resources and materials

3. Program Terms

3.1 One-on-One Coaching

  • Sessions must be used within 8 months of purchase

  • 24 hours notice required for cancellation

  • Missed sessions without notice will be forfeited

  • No refunds on unused sessions

3.2 Group Programs

  • Access granted for duration of program plus 60 days

  • Live sessions cannot be made up if missed

  • Recordings available for 30 days after live session

  • No program sharing or redistribution permitted

3.3 Monthly Membership

  • Billed on a recurring monthly basis

  • 14 days notice required for cancellation

  • Access terminated at end of paid period

  • No partial refunds for unused time

4. Payment Terms

  • All prices are in U.S. Dollars

  • Payment is due in full before services begin

  • We accept Stripe, Square and PayPal

  • Late payments may result in service suspension

5. Client Responsibilities

You agree to:

  • Provide accurate health information

  • Participate actively in programs

  • Maintain professional boundaries

  • Keep login credentials confidential

  • Not share or redistribute materials

6. Medical Disclaimer

Soulistic Life LLC provides coaching and educational services only. We do not:

  • Diagnose medical conditions

  • Prescribe treatments

  • Replace medical care

  • Guarantee specific results

7. Intellectual Property

All materials, including but not limited to:

  • Workbooks

  • Videos

  • Worksheets

  • Recipes/Meal plans

  • Exercise programs

are protected by copyright and may not be reproduced without permission.

8. Privacy & Confidentiality

We protect your privacy according to our Privacy Policy. Client information is kept confidential except when:

  • Required by law

  • Authorized by client

  • Necessary for payment processing

9. Limitation of Liability

Our liability is limited to the amount paid for services. We are not liable for:

  • Indirect damages

  • Lost profits

  • Personal injury

  • Third-party claims

10. Termination

We reserve the right to terminate services if you:

  • Violate these terms

  • Engage in harmful behavior

  • Share confidential materials

  • Default on payments

We reserve the right in our sole discretion to refuse, remove, restrict your access, revoke and terminate your use of our website including any or all Content published by you or us at any time for any reason, without notice.

11. Changes to Terms

We may modify these terms with:

  • 14 days notice for material changes

  • Notice posted on website

  • Email notification to active clients

NO WARRANTIES

ALL CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES ON THE WEBSITE ARE “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PURPOSE, EXPRESS OR IMPLIED TO THE FULL EXTENT PERMISSIBLE BY LAW. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONTENT, INFORMATION, MATERIALS, PRODUCTS AND/OR SERVICES PROVIDED ON THIS WEBSITE. COMPANY MAKES NO WARRANTIES THAT THE WEBSITE WILL PERFORM OR OPERATE TO MEET YOUR REQUIREMENTS OR THAT THE INFORMATION PRESENTED HERE WILL BE COMPLETE, CURRENT OR ERROR-FREE. COMPANY DISCLAIMS ALL WARRANTIES, IMPLIED AND EXPRESS FOR ANY PURPOSE TO THE FULL EXTENT PERMITTED BY LAW.

Indemnification

You agree to indemnify and hold the company and/or its officers, employees, successors, shareholders, joint venture partners or anyone else working with us harmless from all losses, claims, damages, demands, actions, suits, proceedings or judgments, including costs, expenses and reasonable attorneys’ fees (“Liabilities”) assessed against or otherwise incurred by you arising, in whole or in part, from: (a) actions or omissions, whether done negligently or otherwise, by you, your agents, directors, officers, employees or representatives; (b) all your actions and use of the website including purchasing products and services; (c) violation of any laws, rules, regulations or ordinances by you; or (d) violation of any terms and conditions of this website by you or anyone related to you; e) infringement by you or any other user of your account of any intellectual property or other rights of anyone. The Company will notify you promptly of any such claims or liability and reserves the right to defend such claim, liability or damage at your expense. You shall fully cooperate and provide assistance to us if requested, without any cost, to defend any such claims.

Governing Law and Mandatory Arbitration

You expressly waive your right to bring any legal claims, now or in the future arising out of or related to the website and our products/services. In the event of any dispute, claim or controversy arising out of or relating to your use of this website, the terms and conditions shall be construed in accordance with the rules and regulations of the state of Illinois and the United States.

You agree to consent and submit to the jurisdiction of the state and federal courts located in Illinois without regard to the principles of conflict of law or where the parties are located at the time a dispute arises.

You agree to resolve any disputes or claims first through mandatory arbitration in the state of Illinois and shall bear the full cost of arbitration as permitted by law. Your good faith participation in arbitration is a condition precedent to pursuing any other legal or equitable remedies available such as litigation or any other legal procedure. You also agree that in the event a legal claim is initiated after the required arbitration, the prevailing party shall be entitled to recover reasonable attorney’s fees and other costs associated with the legal action.

Entire Agreement

These Terms and Conditions along with our Privacy Policy and Disclaimer constitute the entire agreement between you and us with respect to this website. It supersedes all prior or contemporaneous communications, discussions, negotiations or proposals we may have had with you whether electronic, oral or written.

A printed version of this entire agreement including the Privacy Policy and Disclaimer and of any notice given in electronic form shall be admissible in judicial or administrative proceedings with respect to this website to the same extent and given the same effect as other business contracts and documents kept and maintained in printed form.

Severability

If any provision in these Terms and Conditions is deemed by a court, regulatory authority or other public or private tribunal of competent jurisdiction to be invalid or unenforceable, such provision is deemed to have been omitted from this Agreement. The remainder of this Agreement remains in full force and effect, and is modified to any extent necessary to give such force and effect to the remaining provisions, but only to such extent.

Contact

For any questions, please contact us at christina@thesoulisticlife.com

By using our services, you acknowledge that you have read, understood, and agree to these terms.